Excellent service, fast

Victory cigar’s is my first stop for quality cigar’s love the selection that they have
They always have new inventory coming in great product great service fast shipping

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Just received my first order.Cigars were packed carefully and delivery and communication was excellent!

great product fast delivery

The best place to shop.

Ordering – Simple and intuitive
Packaging – Very well packaged including an appropriate sized Bovida
Shipping – Order was dispatched quickly
Communication – Excellent, order conformation, shipping notice and tracking
Quality of Order received – Small amount of damage to the foot of the My Father, a little disappointing as it was the most expensive stick in the bunch. That said it was not enough to be upset about but worth mentioning.
Overall – Five stars, I will be ordering again. I look forward to a long relationship with Victory Cigars!

I have just reordered some cigars from Victory and their online service has been fantastic. I am buying my second round of Summer of ’79 and hope they are as good as the first round. Also bought some Reposada’s which I also enjoyed the first time around. Keep it up.

Thank you for the prompt and excellent service. Maybe someday in a post COVID world I will shop in person. Until then I will enjoy a Punch London Club.

Kevin

I first had a slight issue with the Canada Post delivery but once i reached out to Victory Cigars customer service, they sent me a new order with UPS and it arrived the next day! and not only that! but they sent me double the cigars that i asked for because of the inconvenience. They are awesome. Thanks a lot guys

I am currently enjoying my third order of “summer of 79” cigars. They are an excellent smoke, mild and flavourful! The price is fantastic and the service from Victory Cigars is excellent!
I am very pleased with this company and have recommended them to my friends!

My husband frequently buys from Victory Cigars. For me, it’s a great source for gift ideas for him! Service is fabulous!!!

Victory has a number of good cigars that I will be trying out as time goes by. Placing and receiving orders is easy with fast response. I would recommend this place to anyone looking for cigars or cigar products. They also carry some nice rich and smooth tasting coffee as well. Great place

VERY FAST SERVICE QUICK RESPONSE TO YOUR ORDER VERY ASTUTE COMPANY

I love Victory!
Really only buy the ’79s, treat myself once in a while, can’t say enough about your positive stance during this pandemic.
Victory Cigars!

Thank you for the service you’re providing. My cigar order was well-packaged…and a very enjoyable smoke!

I am shocked at the great service, I had been looking for a good cigar shop online for weeks as I have recently run out of my Cuban cigars from my last trip.I stumbled on too this site just when I was about to give up. I will definitely be back and definitely will be referring my friends.
Thanks again for the great service!

Great Service. Great Quality. Staff was great and super friendly. Communication is quick and responsive. Order made online and was shipped perfectly. I inspected all the cigars, they were all in good shape. My order was a bit large, so it was packed in a very hard and sturdy box with a couple bovedas to manage the humidity.

First time buyer of Victory Cigar 25 pack for $79.
I am now smoking the 2nd cigar from the pack.
I cannot believe the quality of this cigar. I have paid $25-35 dollars and not got the quality. I don’t know where the cigars are from and I don’t care. I will keep buying the 25 pack for as long as you keep up the quality.
The cigar is mild; a little stronger than a Cuban, very flavourful and fresh!!!
Well done!

Victory does a fantastic job in all regards. Packaging is thorough, shipping is extremely quick, they’re great with communication, prices are competitive and products have all been great. I can’t say enough good things about this business and their team.

I have thus far placed four or five orders and I am extremely pleased with the products on offer, the service and the quick delivery.

All I can add to this is : Bravo ! Keep up the good work. I used to order from the USA, but no more… I much prefer to deal with a Canadian firm.

Thank you,

André P.

Real cigar smoker..First order, great communication, product arrived packed well with mini humidity pac. Cigars as discribed.
You are now my go to place.

This was my first time ordering from Victory Cigars and I could not be any happier. For several years now, I have purchased my cigars from a competitor in Markham, ON but a friend suggested I look at Victory Cigars in Oshawa, ON. I was not aware they even existed. There was a small problem receiving my order from Canada Post and Gillian was in constant contact with me to try to figure out what happened. Turns out the problem was related to Canada Post misdirecting my parcel to another location. Problem solved ! Cigars where received in perfect condition with a humidifier pack. My first smoke was the house brand, VC Connecticut. I was super impressed. Excellent product that could replace any other product at three times the price. Consistent burn to the very end and smooth flavour. I will definitely order again from Victory Cigars.

Wonderful turn-around-time from online placement of order to delivery next day just in time for the weekend! Thank you Victory Cigar Staff for the excellent service you’re providing during this pandemic. Hoping to visit your store again when this is all behind us.

Terrific service and packaging. Really happy with my order

Victory Cigars have the best prices and fast shipping to Calgary. Highly recommend them , great customer service.

First time ordering cigars as a little surprise for my husband online and I’m glad it was with Victory Cigars.

My husband was very happy.

Highly recommend

Great service.

Thank you very much
Giovanna

New customer, but now a returning customer.
Fast great service. Will recommend to anyone.

Ordered cigars and a new humidor online and was very happy with the whole process. The order went through quickly and was shipped and recieved within a few days. I totally recommend Victory Cigars for online orders.

great customer service and fast delivery even with covid 19 pandemic,

Love the new ONLINE option you have added! So nice to shop local from home! Great job, really appreciate this addition! Support LOCAL!

I want to thank everyone that works at Victory Cigar for there amazing service ordered today delivery tomorrow all ready just amazing and after they shipped my stuff getting e-mail from them telling they send it out and that they putted the request note on the box just amazing. I am going be ordering more cigars from them for sure and I recommend them to other people and friends with there service you can’t get wrong

Thanks again all Victory Cigars for you amazing service and stay all safe and well

Cheers
Ermin

Excellent service. Expedited shipping ! And what to say about the staffs, oh yay , extraordinary peoples.

Try Victory Cigars, always comforting to deal with professional company in today’s world of online shopping.

Dan

Even with the current COVID 19 crisulis going on, I called into the shop and spoke with Kevin. He was able to fill my order for me and personally delivered it that day. Wow Thank you Kevin.
This is truly what customer service should be and once again Kevin and the folks at Victory have stepped up to the plate.

I was looking to support a local business when shopping for a birthday gift. Since restrictions due to COVID were in place I turned to online shopping. The experience was so quick and easy to navigate. I even got a personal call to verify one of the items I purchased. Exceptional service!!!! I would highly recommend shopping at Victory Cigars!!!!

Visited Victory first time last week and found great quality controlled cigars. I always buy my cubans and found great flavour at ones i purchased here. Cigars a cigar but well kept cigars make huge difference
I also tried a fabulous house brand that was well worth the cost and flavour.

Thanks for great experience

See you again on my re stock.

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If you love cigars, then you need to find an excuse to visit Victory Cigars. Gillian and Kevin have a great selection of cigars and cigar accessories but, what I like most about their store is the description they had posted along with the cigars – strength, rating, where it’s from, etc – it helps you make a more informed purchase, especially if you’re a ‘newbie’. Along with that, the staff is knowledgeable, friendly and most definitely not in your face!
Victory Cigars – it’s worth the drive to Oshawa!

This company is amazing. Quick customer service, answered all my questions, product was quickly packaged and shipped directly to my door with absolutely no damage!
Will be utilizing services again!

I would like to thank you for creating an enjoyable and comfortable environment to shop in. The staff made me feel as if I was their sole customer, which is a nice experience that is lost in today’s world. The knowlegable staff gave exceptional advice in helping me choose a travel humidor, and you offer a perfect selection of cigars. I was so pleased with the service that i will be back for a new home humidor and a fancy cutter and lighter and most importantly a nice variety of cigars!
Victory Cigars is now my shop of choice and will receive all my cigar business moving ahead. Thanks again!

My wife and I dropped in today as this is the most local shop to Buckhorn,ON 1.5hr away. I had set my expectations low so as not to be disappointed and was blown away by the great shop, GREAT prices, and the most amazing associate Mikaela Singh!!! She not only listened but walked my wife and I thru the humidor with suggestions for our tastes. I was also impressed with the prices as I had a reasonable knowledge of what they could have been. I will most definitely make the 1.5hr drive back to refill and ask for more suggestions, Thanks Mikaela!!

Hi I just wanted to start off by saying that not only did I receive above average service, was extremely knowledgeable and put up with all my beginner questions, I had my younger brother with me while was also full of questions. I feel all my questions and concerns I had were answered expertly and I felt confident about my purchase.
Thanks very much again
Scott Grant
See you soon !!!

Whenever I am in the Oshawa area I always take the time to stop by Victory Cigars. You are never rushed and they have great expertise with courteous service.
Exceptional variety with cigars for every budget, this is certainly one of the best places to shop if you are in the GTA.

A visit to Victory Cigars is like coming home. You are met by people who remember your name and your preferences. They will offer suggestions to fill your needs, based on your personal profile and the resulting purchases are almost always, EXACTLY the best choices! The staff is knowledgeable and are pleased to answer your questions…you get an education with every request. The variety and number of products is outstanding! If they don’t have something you want, they will make every effort to acquire it for you, at a competitive price. The retail industry could do well to study the Victory model…it’s the best example of service and product selection.

it was a pleasure to walk into a store with such class and a wide verity of real cigars and personal products. I lived in Cuba for some years and my heart skipped a beat to walk into cigar heaven.
thank You for providing this, so difficult service to find.

I’m never the person to write reviews, but after the service I have received from Victory Cigars I would be stupid not too. This is the second time I have ordered from the site and everything couldn’t have turned out better.

The quality of the their products and services are impeccable.

I want to thank you again for great service!

Ordered a humidor kit online and was surprised to receive it 2 days later, although it was a gift for me I checked it out to make sure it was all intact, and was impressed at the quality, of the order.

Highly recommended seller. I ordered my display 5 Humidor on Sunday, and received it on Friday. It was perfect! The best thing is the shipping was free!

Thanks!
Bing

I placed an order for the first time a few days ago and must say I am more than satisfied with the friendly, pleasant, courteous and helpful service I received from the staff at Victory Cigars. When placing my order I accidentally pressed down on confirm order twice, thus creating two orders. When I asked for assistance with this matter, I received it right away and the staff helped me to rectify my error. I received my Christmas Spice fragrance for my Ashleigh Burwood fragrance lamp just a few days after I placed the order, so needless to say, speedy service, and it was well-packaged and I am one very satisfied customer. I will definitely be ordering more fragrance for my fragrance lamp again in the near future. Thank you once again to all at Victory Cigars who assisted me with my order. First Class service to be sure!!

Wonderful made my oder around 1 pm on Wednesday my package arrived around 1pm Thursday I am extremely happy with the price and service I received thank you.

– Good advice;
– Never hurried along when talking on the telephone;
– Good product;
– Good delivery.
I will keep coming back.